Lake Cumberland Tourist Commission has implemented this policy in an effort to demonstrate our strong commitment to online privacy. This policy details how we gather, use and protect the information that we collect from our Website, located at www.lakecumberlandvacation.com. This policy may change over time and will be effective when posted. Your continued use of this site following the posting of any amendment or change will constitute your acceptance of such change.
Web browsers allow some control of most cookies. Please consult your particular Web browser’s settings. You can learn more about cookies, see what cookies have been set on your computing device and learn how to manage and delete them at allaboutcookies.org
When you link to our website through any social networking or third party websites, applications or services, please remember that you are also bound by those privacy policies. Also note that when you post information in a public forum, it becomes public information. Lake Cumberland Tourist Commission does not control & therefore is not responsible for the privacy practices of such third party services. You should consult the privacy policies of third party services to understand their information practices.
What Information Do We Collect From You
We may collect information from you when you fill in an online form for any of the services available on our website (e.g., rfp forms, eNewsletter sign up, visitor guide requests, etc.). We may also collect information you give us over the telephone in written or other communications, and in person at our visitor center. The type of information we will collect includes, for example, your name, mailing address, electronic mail (“email”) address, telephone numbers, and other information specific to the requests that are being made by you regarding the service you are wanting us to provide.
Personally Identifiable Information
We may use the personally identifiable information we collect to contact potential contest winners and individuals that request visitor guide, individuals requesting an RFP, opt-in email subscribers, survey participants, or to respond to an email or other inquiry or request. We may also use this information to help improve our website and our services, to customize your experience at our website, or to send updates or notices about our tourism association and the services we offer that we think may be of interest to you. Periodically we also combine this information with other generally or publicly available information to help us identify visitors’ preferences or interests. We may provide information that identifies you to companies that assist us in these activities, such as helping us fulfill your request for a product, service, or information.
We use Remarketing with Google Analytics to advertise online – Third-party vendors, including Google, show our ads on sites across the Internet. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize & serve ads based on someone’s past visits to our website.
Google Analytics Demographics & Interest Reporting – We use data from Google’s Interest-based advertising or third-party audience data (such as age, gender & interests) with Google Analytics. We do so to research visitor response for site improvements, segmentation of advertisements & for remarketing efforts.
We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
We will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Display Advertising features that are based on the DoubleClick cookie unless you have robust notice of, and your prior affirmative (i.e., opt-in) consent to, that merger.
Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using Ad Settings. We also encourage you to consider the Google Analytics opt-out browser add-on.
Use of Internet Protocol Address
We may use your Internet protocol (IP) address for several reasons: to help diagnose problems with our server, to administer our Website, to help identify you, and to gather broad demographic information.
Use of Registration Information
Our site’s registration (E-newsletter/Visitors guide) area requires customers to supply contact information, such as name and e-mail address, and demographic information, such as your ZIP code. We use this information to send you promotional materials from our organization and from some of our members and/or partners. However, users may opt out of — or opt in to — these promotional e-mail messages at any time. (See Opt Out below.)
Use of Demographic Information
We also collect demographic and profile data that we use to tailor your experience at www.lakecumberlandvacation.com and related Lake Cumberland Tourist Commission sites. Based on this information, we display content we feel might interest you. In addition the data is used for marketing purposes to enhance the site for optimal user experience.
All email marketing activities from Lake Cumberland Tourist Commission (e.g., e-newsletters and other special event notices) contain clear links to unsubscribe. We honor all requests within 5 days. If you are receiving email from us and wish to unsubscribe, either click the link in the email, email us, call us, or send us a note via postal mail to inform us that you no longer want to receive email from Lake Cumberland Tourist Commission. In addition, Lake Cumberland Tourist Commission adheres to all guidelines and only sends emails to those with whom Lake Cumberland Tourist Commission has an existing business relationship, or individuals who have opted-in to receive tourism information from us. No email addresses are obtained through harvesting, scraping, spidering, or any other method involving an automated script. In addition, no email addresses are rented or purchased from a list broker or third party.
This policy applies only to information collected while a user is on the Lake Cumberland Tourist Commission Website. This site contains links to other sites. Lake Cumberland Tourist Commission is not responsible for the content or privacy practices of these sites. Users are encouraged to read and become familiar with the privacy policies maintained by such other Websites.
Information of Minors and Children
Lake Cumberland Tourist Commission does not seek to collect information from children under the age of 18. If you are under the age of 18, please do not submit any information to us or ask us to e-mail you. If you are the parent or guardian of a person under the age of 18 who has provided information to us, please contact us and we will remove such information from our database.